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Shipping and Charges

How to ship

The products from our assortment are sent by post or courier, for example DHL.
For larger volumes and quantities, we hire a forwarding agency.

The delivery time?

The delivery time is indicated in the respective articles

In the following table you will find the delivery times for shipping to other countries, which you must add to the delivery time stated for the respective article.

country


Additional maximum duration in days

Austria Germany


3

Europe


7

except Europe


21
 

Information about the calculation of the delivery date

 

The deadline for delivery starts with payment in advance on the next working day after issuing the payment order to the referring bank or other payment methods on the next working day after conclusion of the contract and ends with the expiration of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a general public holiday recognized at the place of delivery, the next working day shall be replaced by such day.

 

Payments can be made:

paypal

Payment in advance minus 2% from 5 Euro

After consumption plus 4.50

credit
 

All our shipping costs:

    
Austria: 14,50 Euro
    
Germany: 6.90 euros
    
Switzerland incl customs clearance: 30 Euro
    
Norway incl. Customs clearance: 30 Euro
    
EU: 20 euros
    
Rest: 41,00 Euro

 
 
For all countries not listed, please inquire.

Important NOTE

Despite all the care, it may come in the case of damage to the transport. In this case, we will of course refund you the damaged items for free.

Please note, however, the following procedure:
Transport damage must be complained to the supplier immediately upon receipt of the goods. They then inform Lichtarena Leuchten Lampen about detected transport damage. If you want to return goods, please inform us in advance by e-mail, fax or telephone.

Thank you for your understanding and cooperation.
* incl. tax, plus shipping